Privacy Policy
Your privacy matters to us. This policy explains how Form & Flow School collects, uses, and protects your personal information when you use our creativity platform.
Last Updated: October 20, 2026
Information We Collect
When you interact with our drawing fundamentals platform, we gather various kinds of information to tailor your learning experience and improve our services.
Personal Information
We collect details you provide directly when creating an account or reaching out to us. This includes your name, email address, phone number, and any messages you send via our contact forms. When you enroll in our drawing courses, we also collect information about your artistic background and learning goals.
Usage Data
We automatically collect data about how you use our website and learning platform. This includes pages visited, time spent in different sections, drawing exercises completed, and technical details such as your IP address, browser type, and device information.
We never collect sensitive personal information such as financial data, health records, or government IDs without explicit consent for specific purposes.
Cookies and Tracking
Our site uses cookies and similar tracking technologies to enhance your browsing experience, remember preferences, and analyze site performance. You can adjust cookie settings in your browser preferences.
- Essential cookies for site functionality
- Analytics cookies to understand how users interact
- Preference cookies to recall your settings
- Marketing cookies for delivering relevant content
How We Use Your Information
Your personal data helps us provide high‑quality educational content and keep our drawing platform running smoothly. We commit to using your data responsibly and only for legitimate purposes.
Educational Services
We use your information to grant access to drawing courses, monitor your progress across skill levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization supports more effective paths for developing your drawing fundamentals.
Communication and Support
Your contact details allow us to respond to inquiries, share important course updates, and provide technical support when needed. We may also send periodic newsletters about new drawing techniques, featured artwork, or platform improvements if you’ve subscribed to our communications.
Platform Improvement
Usage data helps us identify which drawing exercises are most helpful, spot areas where learners struggle, and develop new content that addresses common learning challenges. This analysis is done in aggregate to protect individual privacy while improving our educational approach.
We never sell your personal information to third parties. Your data is used exclusively to enhance your learning experience and improve our educational platform.
Legal Compliance
In certain circumstances, we may use or disclose your information to comply with Canadian privacy laws, respond to legal requests, or protect the rights and safety of our users and community.
Information Sharing and Disclosure
We maintain strict controls over how your information is shared and take privacy seriously in all our business relationships.
Service Providers
We work with trusted third‑party service providers who help us operate our platform, process payments, send emails, and provide customer support. These providers have access only to information necessary for their specific services and are contractually bound to protect your privacy.
- Cloud hosting services for secure data storage
- Email service providers for course communications
- Analytics providers for website performance insights
- Payment processors for course enrollment transactions
Business Transfers
If Form & Flow School is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We would notify you via email and provide information about any changes to how your information is handled.
Legal Requirements
We may disclose your information when required by Canadian law, court order, or government request. This includes situations involving potential threats to physical safety, fraud investigation, or violations of our terms of service.
Your Rights and Choices
Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal information.
Access and Correction
You can request access to the personal information we hold about you and ask us to correct any inaccuracies. We'll provide this information within 30 days of your request, subject to certain legal exceptions.
Data Deletion
You may request deletion of your personal information, and we'll comply unless we have legitimate grounds to retain it for legal compliance, fraud prevention, or legitimate business purposes. Account deletion will remove access to your course progress and stored artwork.
To exercise any of these rights, contact us at contact@hushedriverwalk.xyz with "Privacy Request" in the subject line.
Marketing Communications
You can unsubscribe from our marketing emails at any time using the unsubscribe link in each message or by contacting us directly. You'll continue to receive essential communications about your account and course enrollment.
Cookie Management
Most web browsers allow you to control cookies through their settings. You can choose to accept all cookies, reject certain types, or receive notifications before cookies are stored. Blocking essential cookies may affect website functionality.
Data Security and Retention
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Security Measures
Our security practices include encrypted data transmission, secure server environments, regular security audits, and restricted access controls. We use industry-standard SSL encryption for all data transfers between your device and our servers.
- 256-bit SSL encryption for data transmission
- Secure cloud storage with encrypted databases
- Regular security vulnerability assessments
- Multi-factor authentication for administrative access
- Employee training on privacy and security practices
Data Retention
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Account information is typically retained for three years after account closure, while course progress data may be kept for up to seven years for educational record purposes.
International Transfers
While our primary operations are in Canada, some service providers may process data in other countries. We ensure adequate protection through contractual safeguards and compliance with Canadian privacy law requirements for international data transfers.
Despite our security measures, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and keep your account information confidential.
Children's Privacy
Our drawing platform welcomes learners of all ages, and we take special care to protect the privacy of younger users in compliance with Canadian privacy laws.
For users under 18 years of age, we require parental consent before collecting personal information. Parents or guardians can review their child's information, request corrections or deletion, and withdraw consent at any time.
Parental Controls
Parents have the right to review any personal information we've collected from their child, request that we delete this information, and refuse to allow further collection or use of their child's information. We provide clear mechanisms for parents to exercise these rights.
If you believe we have inadvertently collected information from a child under 18 without proper parental consent, please contact us immediately so we can take appropriate action.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We'll notify you of significant changes through email or prominent notices on our website.
Minor changes may be posted without individual notification, so we encourage you to review this policy regularly. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.
Your continued use of our platform after policy changes indicates your acceptance of the updated terms. If you disagree with any changes, you may discontinue using our services or contact us to discuss your concerns.
Contact Information
For questions about this privacy policy or to
exercise your privacy rights, contact us at:
Form & Flow School
221B Baker Street, Marylebone, London, NW1 6XE, United Kingdom
Phone: +44 20 7946 0958
Email: contact@hushedriverwalk.xyz